Weak contractor relationships and poor communication cost time and money when delivering capital projects. But it can be challenging to put a financial value on those relationships.
For example, are strong contractor partnerships more important than standing by the day-to-day detail of your contractual rights?
Project managers face this dilemma on a daily basis. In our new paper, "We need to talk" Why contractor relationships are vital when managing very large projects Geoff Lill explores the importance of building clear lines of communication when managing major contracts. He also suggests a framework that can support strong and effective relationships.