Aquis and Termis Customer Support

Our mission is your success

Aquis and Termis Customer Support

AVEVA brings a winning strategy to meet the complex demands of your business with integrated software solutions, best-in-class reliability, and award-winning support and services.

We'll put your organisation on the fast track to success with our comprehensive customer-focused support and services that accelerate the pursuit of real-time operational excellence.

Customer FIRST Program Guide

Customer FIRST helps maximise the value of your industry software suites.

Aquis and Termis Program Guide

Global Training

Training services empower your team for success, regardless of global region.

Visit the Training Site

Contact Us

We have more than 150 distributors, Certified Support Providers and sales offices located around the world to assist you with product application knowledge, demonstrations, pricing information and training in your local language.
When registering for technical support, please always include your first, last and company names, as well as the telephone number or email address where you can be reached.

* Dial your country's local international direct dialing (IDD) code and then the 800-number listed.
# Toll free numbers are available from the respective countries only.

Region

Country

Phone Number

Europe, Middle East and Africa

Austria

0800 677 670

Belgium

0800 49318

Czech Republic

800 142 881

Denmark

+45 4488 5670

France

0805 638 084

Germany

0800 7235337

Greece

00800 12 9289

Hungary

06 800 20294

Ireland

1800 930 211

Italy

800 897 510

Latvia

371 6738 16 17

Luxembourg

8002 4599

Netherlands

0800 022 1949

Norway

+47 6781 5161

Poland

00800 121 1782

Portugal

800 855 794

Russia

810 80022405011

Slovakia

+421 232 200 343

Slovenia

0800 8 1269

South Africa

080 09 99817

Spain

800 600 981

Sweden

+46 (0)40 3844 55

Switzerland

0800 007177

UK

All Countries

800 376 9218

Asia Pacific

Thailand

+800 45003457*

CAT "001"

Philippines

+800 45003457*

PLDT "00"

Malaysia

+800 45003457*

Telekom Malaysia "00"

South Korea

+800 45003457*

Korea Telecom "001"
Dacom "002"

Japan

+800 45003457*

KDDI "001"
NTT "0033"
Softbank "0061"

Taiwan

+800 45003457*

Chunghwa Telecom "002"

Australia

+800 45003457*

Telstra "0011"
Optus "0011"

New Zealand

+800 45003457*

Telecom New Zealand "00"

India

0008004402375

North America and Latin America

All Countries

+1 800 966 3371
+1 949 639 8500

Fax

All

949-639-1545

Email

Priority email for
Customer FIRST Members