AVEVA Customer FIRST is not just a cliché, it is a mantra that drives our everyday efforts to put our customers first – ensuring your overall success with our software is essential. We strive to deliver innovative, market-leading software coupled with a wide range of services and resources that form the foundation of a long-term, strategic relationship with AVEVA. With Customer FIRST, you get a continuum of investment protection and value with a program designed to proactively help make sure you are getting the most out of our software throughout its life and achieve your key business objectives.
AVEVA Customer FIRST ensures that you get:
- Continuous software maintenance and innovation through version upgrades to keep your software “state-of-the-art” so you can respond quickly to challenges and opportunities
- Access to technical support experts to accelerate time to value and to quickly remedy any technical issue that you experience as you install, fine-tune, and upgrade your software
- Optional services and resources to drive adoption and increase productivity, efficiently maintain and optimise the performance of your software, and meet your changing business needs
Whether you’re looking for a minimum level of support for an existing, steady-state application, or you need a higher level of support coupled with pro-active services for a mission-critical, evolving solution, Customer FIRST can be tailored to your needs.