Customer FIRST Benefits App

Stay updated with new software upgrades and releases, upcoming events, training sessions, technical tips and tricks, and more using the Customer FIRST Benefits App on your mobile phone or tablet device


Access Customer FIRST Benefits App

Download the Customer FIRST Benefits App on your device and login with your Global Customer Support (GCS) website credentials. You may also visit our GCS support website to register, or to reset your password.


Customer FIRST App for iPhone & Android

Download the Customer FIRST Benefits App to your iPhone or Android device to access the following information:

Business Values and Trends

Make the most of your Customer FIRST membership by accessing latest trends in the support industry, and business value delivered through the program.

Customer FIRST Offerings

See an overview of the various Customer FIRST Programs and learn about new services to optimise your software applications.

Software Info Center

Plan your software upgrades with the software product roadmap from the Software Info Centre module. Request your upgrade with just a single click.

Customer Successes

Read case studies, customer testimonials, and success stories, and watch videos about our global customers.

Tech Tips and Tricks

Real-time notification of new technical publications helps you avoid common problems and implement best practices into your operations.


Swipe left or right to provide us with a simple rating of your level of satisfaction with the Customer FIRST Program.

Embrace Your Digital Transformation

Contact us to get started on your journey today.