SimSci Customer Support

SimSci Customer Support helps organisations achieve performance efficiency through training opportunities, technical assistance, and advanced remote services

SimSci Customer Support

SimSci Customer Support helps organisations achieve performance efficiency from SimSci simulation software. We focus on helping companies achieve a high level of production each and every day, and design our support solutions to achieve this objective. We offer extensive training opportunities, technical assistance and software support, and advanced remote services.

Contact Us

SimSci users may access and/or apply for registration on our Global Customer Support website. Also view our SimSci Customer Support contact details below.

* Dial your country's local international direct dialing (IDD) code and then the 800-number listed.
# Toll free numbers are available from the respective countries only.

Region

Country

Contact

Asia Pacific

Australia & New Zealand

China

India
M-F 9am-6pm

Japan
9am-5:30pm local time

Korea

+82 2 2090 0956 / +82 2 2090 0833

Singapore

Taiwan

+886 2 8797 1001 * 6108

Thailand

+66 2 612 2390 – 7 ext 1013

Europe, Middle East and Africa
M-F 8am-6pm GMT +1

All Countries

Austria

Belgium

Czech Republic

Denmark

France

Germany

Greece

Hungary

Ireland

Italy

800 897 510

Latvia

Luxembourg

Netherlands

Norway

Poland

Portugal

Russia

+7 8 10 8002 2405011

Slovenia

South Africa

Spain

Sweden

Switzerland

UK Cambridge - Spiral

+44 1223 445015

North America and Latin America

USA and Canada
8am-5pm Central

Argentina, Paraguay, Uruguay, Bolivia

Brasil

+55 11 2 8440213 / 291

Colombia & Ecuador

Venezuela and Caribbean Islands

+ 58 212 2675868 ext. 282

Mexico & Central America

All Countries

01-800-IOM CALL (01 800 466 2255) / +52 55 5263 0143

Customer FIRST Program Guide

Customer FIRST helps maximise the value of your SimSci software.

SimSci Program Guide

Global Training

Training services empower your team for success, regardless of global region.

Visit the Training Site