Contact Wonderware Support

Need help? This page contains Wonderware global support contact information

Knowledge and Support Center

Contact Support

Click the link below to go directly to the Global Customer Support (GCS) website. When registering for technical support, please always include your first, last and company names, as well as the telephone number or email address where you can be reached.

Knowledge and Support Center

Please scroll down to obtain the contact information of our global Certified Support Providers to assist you with product support, demonstrations and training in your local language. 

Region

Country

Phone Number

Asia Pacific

Australia

+800 45003457*

Telstra "0011" Optus "0011"

China

400 820 1521

India

0008004402375

Japan

+800 45003457*

KDDI "001" NTT "0033" Softbank "0061"

Malaysia

+800 45003457*

Telekom Malaysia "00"

Phillipines

+800 45003457*

PLDT "00"

Singapore

+800 45003457*

Starhub "008" Singtel "001"

Taiwan

+800 45003457*

Chunghwa Telecom "002"

Thailand

+800 45003457*

CAT "001"

South Korea

+800 45003457*

Korea Telecom "001" Dacom "002"

New Zealand

+800 45003457*

Telecom New Zealand "00"

Europe, Middle East, & Africa

Austria

0800 677 670

Belgium

0800 49318

Czech Republic

800 142 881

Denmark

+45 4488 5670

France

0805 638 084

Germany

0800 7235337

Greece

00800 12 9289

Hungary

06 800 20294

Ireland

1800 930 211

Italy

800 897 510

Latvia

371 6738 16 17

Luxembourg

8002 4599

Netherlands

0800 022 1949

Norway

+47 6781 5161

Poland

00800 121 1782

Portugal

800 855 794

Russia

810 80022405011

Slovakia

+421 232 200 343

Slovenia

0800 8 1269

South Africa

080 09 99817

Spain

800 600 981

Sweden

+46 (0)40 3844 55

Switzerland

0800 007177

UK

800 376 9218

North America & Latin America

All Countries

+1 800 966 3371
+1 949 639 8500

Other Middle East Countries

+61 2 9125 8500

Reverse Call Charges

Prometheus Global Support

Oceania Support:
Australia
New Zealand


1300 131 631
0800 880 026

Other Oceania countries:
Reverse call charges


+61 2 9125 8500

Middle East Support:
Israel


1 809 216 065

Other Middle East countries: >/br> Reverse call charges


+61 2 9125 8500

North America Support:
USA
Canada


866 589 6855
1800 565 6699

Reverse call charges

Latin America Support:
Brazil
Mexico


800 891 2162
001 866 522 0285

Other Americas countries:
Reverse call charges


+61 2 9125 8500

Africa Support:
South Africa


0800 998 887

Other Africa countries:
Reverse call charges


+61 2 9125 8500

North Asia Support:
Japan
South Korea


00531 121 985
00798 14 800 7112

Greater China Support:
China


10 800 712 1587

Europe Support:
Belgium
Denmark
Finland
France
Ungary
Italy
Norway
Spain
Sweden
Switzerland
The Netherlands
United Kingdom

0800 40 710
808 87 453
0800 913 065
0805 631570
06 800 18490
800 986 902
800 11979
800 098 944
0200 882 612
0800 001 241
0800 020 0498
0800 376 2869

Other European countries:
Reverse call charges


+61 2 9125 8500

South East Asia Support:
Singapore


0800 120 4562

Other Asia Countries:
Singapore
Reverse call charges


0800 120 4562
+61 2 9125 8500

Other Countries:
Reverse call charges


+61 2 9125 8500

If you have any technical queries relating to Prometheus, please contact scada.support@schneider-electric.com


* Dial your country's local international direct dialing (IDD) code and then the 800-number listed.
# Toll free numbers are available from the respective countries only.

Fax:

  • 949-639-1545

Email support: